Joseph A. Michelli is the bestselling author of The Starbucks Experience & The Zappos Experience. His new book explores incredible new standards of practice gleaned from the world’s favorite coffee company to make you a better leader.
Listen in after the jump!
Joseph Michelli & Leading the Starbucks Way:
- What were some of the key findings in The Starbucks Leader?
- What are a few examples of best-practices you & your business can employ?
- What book is Joseph working on next?
- And more!
What about you? Did you enjoy the interview? What was your biggest take-away?
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