Episode 037: Leading the Starbucks Way with Joseph Michelli

September 3, 2013 — Leave a comment

JosephMichelli Joseph A. Michelli is the bestselling author of The Starbucks Experience & The Zappos Experience. His new book explores incredible new standards of practice gleaned from the world’s favorite coffee company to make you a better leader.

Listen in after the jump!

Episode 037:

Joseph Michelli & Leading the Starbucks Way:

Key Points:

  • What were some of the key findings in The Starbucks Leader?
  • What are a few examples of best-practices you & your business can employ?
  • What book is Joseph working on next?
  • And more!

What about you?  Did you enjoy the interview?  What was your biggest take-away?

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Andrew Mason


Andrew is a husband, learner, ProGuide.io founder, dubstep aficionado, eater of carnetas burritos, and marathon runner. I love building communities that learn together!