Episode 042: Zappos Delivering Happiness CEO, Jenn Lim

September 26, 2013 — Leave a comment

JennLimOn this episode of the ProGuide, we hang with Jenn Lim, CEO of Delivering Happiness, a company that she and Tony Hsieh (CEO of Zappos) co-created in 2010 to inspire happiness in work, community and everyday life. In 2005, she created the first Zappos Culture Book – now on its 7th edition – and has produced them ever since.  We chat about how the movement got started, and what it takes to inspire a culture of happy people.

Episode 042: Zappos Delivering Happiness CEO, Jenn Lim

Key Points:

  • How did Zappos come up with their culture book?
  • What is a chief happiness officer responsible for?
  • What essential elements inspire a culture that is fun…..and a little weird?
  • And more!

What about you?  Did you enjoy the interview?  What was your biggest take-away?

Andrew Mason


Andrew is a husband, learner, ProGuide.io founder, dubstep aficionado, eater of carnetas burritos, and marathon runner. I love building communities that learn together!